Samsung Galaxy S5 MINI does not see communication. Why does Samsung Kies sees the phone? The computer does not see only a photo

Articles and Lifehaki.

How to be if Samsung Kies sees the phone? First of all, it should be noted that this application is free software that helps the mobile device to interact with a personal computer.

Many Samsung phones owners use it when connecting the device to a PC. However, there are often cases when Samsung Kies. does not see mobile device. What to do in this case?

First of all, you should make sure that the problem really originated with sAMSUNG application Kies, and not with the computer itself.
If the PC does not see a mobile phone as a connected device, the problem may be in the computer - for example, occur with drivers or USB port. It will also not hurt to scan the entire system for viruses.
If the connected device is identified, but the application does not see it anyway, you can try to close and open the program, turn off the cable and re-connect it.
As an option - to connect to another USB port, better on the rear panel of the PC, and not on the front. The program should not be launched until the moment operating system He herself will not "see" the phone.
The next step is to check the connection settings in the Mobile Device menu. Schema is as follows: "Settings"? "Connection"? "USB"? " USB debugging».
Additionally, you can restart the phone. However, this may not help. In this case, the owner of the mobile device is recommended to try to reinstall and drivers on the machine.
By pressing the top left line in the program, you must select "Driver Restore" or "Driver Setup".
Drivers can be updated and thus: "Control Panel"? "Device Manager" ? Select phone? "Update drivers."
If this procedure does not help, the user should try to reinstall the program itself. It may be originally established old versionor the latter, but incorrect.
Go to "Installation and Delete Programs" ("Programs and Components" in Windows 7) and delete the previous one sAMSUNG version Kies. Then the registry should be cleaned - for example, using the CC Cleaner program, but this is not mandatory.
After deleting the program you need to restart the computer and install it. last versionBy downloading it from the official SAMSUNG KIES site. Before installing, it is recommended to disable antivirus software.
When installing the program, select the "Startup on behalf of the administrator" in the context menu.

Other cases

Sometimes the reason may be that on the memory card or in the integrated memory of the mobile device, a file with too long extension is saved.
You can try to extract the memory card. If such a file is still in the phone, you can temporarily move them to a separate folder on the PC. It is better not to delete those files whose assignment is unknown, and at the end of work just copy them back.
If the reason was still not found, it is better to try to contact the specialists.

So what do we have? SAMSUNG GALAXY Y touchscreen telephone with 2-SIM cards, Wi-Fatch, bluetooth, camera in 3 MPIXEL, with branded Samsung Touchwiz, etc. The problem is to connect to the Samsung Galaxy computer to exchange files: to transfer photos, music and video files through the supplied USB cord.

Connect Samsung Galaxy to a computer

If you just take and "stupidly" to connect your Samsung Galaxy to a computer, then you will see the inscription notifying you that the drivers are not found. It is clear that we are not satisfied with this alignment. It means to sync samsung galaxy with a computer We will do the following:

1. Connect the USB wire to the computer to the phone. On the screen on top / left we see a USB icon. Next ... We are in the hidden top menu.

2. I pull your finger, opening the curtain. Clay on the inscription appeared here "Select files for copying ..."

3. In the window that appears with a green android, we confirm our desire to connect a USB drive to a computer, which is our phone / smartphone. Click "Connect ..."

4. I confirm once again what we know that some applications will be unavailable at the time of connection. Click "yes."

5. An orange android sign appears. Your smartphone is connected to a PC. Open folders. Download and download files in both directions.

Another connection method. Through the "Settings" menu. More "hemorial", but at the exit, the same:

1. Turn on the smartphone screen and go to "Settings". I have a set of settings withdrawn on the main screen (see photo).

3. USB tools. Select USB cable connection mode \u003e\u003e\u003e

4. Removable USB drive. Connect the drive to PC \u003e\u003e\u003e Press. To use a removable drive, plug the USB cable. Now already connect the cable from the computer to the phone. (Here it may be necessary to repeat the operation several times - for "poses" sometimes.

5. USB connected \u003e\u003e\u003e

6. Connect the USB drive \u003e\u003e\u003e Yes.

7. All Samsung Galaxy Connecting to Computer occurred.

8. Put the necessary files to-back, create folders how much your face.

About how to connect to PC Samsung S6 read further.

With the first connection to the computer, S6 can be erroneously recognized by the operating system as a USB device. We do not need it, so we do the following:

1. First of all, in the settings, remove the "USB debugging" checkbox.
2. Connect your Galaxy S6 to the computer (through the factory cable).
3. Let me "use as a data warehouse".

After the actions produced, the computer will see the phone as the usual USB flash drive. Now you can freely share information with your PC in both directions.

Check out an example with Xiaomi for Android 6.0.1. How to connect it to PC. Despite the growth of technology, the development of intellectual abilities of devices, the principle always remains approximately the same. By logic, you can always come to a faithful consistent solution.

Good luck! Your sincerely, Alex Smith;)

In a separate article.

When connecting the phone / PDA to a PC via USB cable, the device is not determined, but only charging:
1) Install the checkbox "Settings \\ Connect to PC \\ asking". If installed - remove and put anew.
2) Try to replace the cable.
3) Stick to another USB port (preferably behind the system unit, since these ports are dispersed directly on the motherboard).
4) Try another PC.
5) Try another flash card.
6) Disable / delete Task Killer (if installed), or add "synchronization with PC" to the exception list.

7) try not to use adapters / extension cords
8) Install the Android_USB_DRIVER__WINXP_WIN7_.RAR driver
Drivers will also be installed when installing programs of various manufacturers to synchronize devices with PCs. Important: When installing drivers, it is necessary to turn off the anti-virus software on the PC.
9) Come on Wipe through the PDA settings (reset to factory settings) or through the recovery (go to ClockworkMod Recovery and execute Wipe Data / Factory Reset). This will delete all installed applications and restore the default settings.
10) Reboot the PDA and / or PC.
11) Delete to PC installed Drivers And the corresponding software (for example, MyPhoneExplorer), restart the PC, install the drivers again, restart the PC again.

12) Take advantage of the Council specified.
13) Turn off the PDA, get the battery, sim card and memory card for 15-30 minutes.
14) Clean the connectors in the USB connection problem (post # 19849241) and FAQ for Samsung Galaxy Ace GT-S5830i USB connection problems (post # 20080680).
15) Update Windows Media Player USB Connection Problems (Post # 20228084)
16) For owners Samsung: Update the KIES and click "Update Drivers" Usb Connection Problems (Post # 20192608)
17) reflash.
18) Hike to the service center.

(!!!) P.S. Do not forget that the problems with connecting the device to the PC via USB may be called:

features installed on specific device custom firmware;
third-party software installed on the device and / or PC, conflict between them, etc.;
the problem can be in the "hardware" (technical malfunction of the memory card, USB port, wires, etc.).

In the presence of the circumstances, universal methodsSpecified anywhere else may not help you.

Correct removal of device drivers from a computer

Device drivers are usually hidden in the devices manager as soon as the device turns off or give a command to hide (despite the fact that they are still installed in the system). Very often, the "same" drivers conflict due to the mismatch of versions, etc.

Methods for cleaning the list of not used devices: (already with many tested and gives good results when nothing helps "see" a workable "device".
0. Disconnect all external USB devices from the computer.
1. Create an environment variable named devmgr_show_nonpresent_devices with value equal to 1.
To do this: 1.1. Right-click on the My Computer icon and select "Properties".
1.2. In the dialog box that opens, go to the Advanced tab (Advanced) and click on the Environment Variables button.
1.3. On the "Variable Environment" dialog box, located at the top of the dialog box, click on the "Create" button (NEW).
1.4. In the "Variable Name" field, type (better copy it from here) devmgr_show_nonpresent_devices, and in the "Variable value" field, enter 1.
1.5. Two times in a row click on the "OK" button.)

The created environment variable will allow the device manager to show all the device driver installed in the system (both hidden and all ever connected to the computer).

2. Call the device manager / Manager:
3. Right-click on the "My Computer" icon, select "Properties" and go to the "MANAGE" tab.
4. Click on the Device Manager button ( Device Manager.), Open the View menu and select "Show Hidden Devices" (Show Hidden Devices).

5. Start the "stripping" system from "Klama":
5.1 Section "Disk devices" every time you connect a new USB flash drive, put new Driver. Each time you connect the same USB flash drive, but a new driver is installed to another port. The drivers of all currently disabled replaceable media in this section can be safely removed - they themselves will be reinstalled when connecting flash drives and other USB media. Among these hidden and unused drivers will be the "Your Device" driver (maybe "unsuccessful" and not one). It should be called "Your Device" USB Device, but it is not always defined correctly and therefore the name may be another ... Boldly remove everything that belongs to your device in this section. When you first connect the "Your Device", the new driver from the current will install himself or asks you to install it.

5.2 Section "Other Devices" Here you can delete all hidden (sulfur) devices - these are all your unsuccessful attempts to put something "something." You definitely do not need ...

5.3 Section "Toms of Storage Devices" Here you can delete hidden (sulfur) "volumes of storage devices" - this "letters" of your flash drives are not needed, because Associate anew when connecting a flash drive ..

5.4 Section "Universal Sequential Controllers uSB tires": Here you can delete all hidden (sulfur) devices:" Your device " Device USB DRIVER, storage device for USB, Unknown device other.
5.5 Restart the computer.

6. After all these delets, try to re-connect "your device". It must be detected as a new device and Windows will set the driver to it or you install them yourself (on some devices you need to install drivers without connecting via USB, i.e. connect after the driver installation).
6.1 Restart the computer.
Usually this procedure eliminates all problems in conflict drivers "your device".

How to connect the phone to a computer?

To date, almost every person in his pocket is a smartphone. Our life is already difficult to imagine without them. Information that is located on modern mobile phones can be synchronized with PC, so many smartphone owners are wondering how to connect the phone to the computer to copy music, video, telephone book contacts and so on.

The main ways to connect the phone to the computer are only three:

using a USB cable;
from using wi-fi;
with Bluetooh.

Connect your smartphone via USB cable

For phones on Android common The algorithm of action is as follows:

Insert the micro-usb into the phone connector by connecting the other end to the computer USB port;
Wait for the characteristic sound, testifying to connecting a new device, after which the pop-up prompt "detected a new device" appears in the lower right corner;
As a rule, the drivers are installed automatically, but on early versions operating systems may be required to press the prompt, and install the drivers in semi-automatic mode, as any standard program;
When a prompt "New device is identical / successfully connected", you can go to My Computer and find your smartphone among the labels.

If some moments in the instructions call you difficulties, then read the article where the necessary actions are described in detail.

And for owners of samsung phones Galaxy Ace. An article will be interested, since for some models it is necessary to pump a separate program.

Wireless Connection to Computer

To exchange data via Wi-Fi, you need to download a convenient program Connectify, which will allow you to make your access point from the PC. After downloading and install it, do the following steps:

Go to the program interface and specify the name of the access point in the "Wi-Fi Name" field;
If you do not want to have access to the network to network, then protect it with a password, specifying the code in the "Password" field.

The remaining settings program will automatically. After confirmation, you can exchange files with your PC. The advantage of this utility is that the software supports all mobile operating systems.

What are the connection options exist

Main ways:
1. Normal smartphone connection and PC using a cable via a USB port;
2. Wireless connection of the smartphone and PC via WiFi;
3. Wireless connection Smartphone and PC via Bluetooth.

Select the connection method of course to you. Each individual method has its advantages. For example, if you need to transfer a large amount of data, then the first method is suitable: Connecting through the USB port.

Connection Wireless is fast connectionsBut the transfer of data and information is carried out slightly slower. They apply in cases where the PC has a "bluetooth" and "wi-fi" module, and the USB cord is not available in this momentor the port does not work.

Using "WiFi"

"Wi-Fi" compound is very convenient, high-quality and fast. But the data is transmitted quite slowly, as well as for the implementation of these actions, will be needed a special router-wi-fi, or an adapter.
The fastest way to connect a smartphone to a PC via WiFi is to install the application.

There are such programs for a variety of OS, including android and OS. The principle of these programs is identical. If your smartphone on android, then will help you app from PlayMarket FTP server..

After installing it on the phone, it will need to run, and after writing the address that shows the program in the special line of the "Explorer". This makes it possible to be in the mobile data folder.
The user gets the ability to delete, change, add files on the phone and on a removable phone disk.

Using USB connection

When using it, the USB connection user acquires a huge number of features:
1. The information transfer rate is very high;
2. Use a smartphone as a webcam and communicate with it in Skype, Snapchat, and so on. This is an excellent opportunity to replace the webcam on PC.

Among the disadvantages: Binding the device to the PC. At this time, call or exit the device further than the cord allows the cord.
All you need is a suitable cord and port on a PC. Most often, optional drivers for connecting and detecting the phone are not required.

Via USB port is possible charging device.

When we connect your smartphone via a USB cable, a device is notified. After automatic installation utilities, synchronization will be automatically completed.

Using Bluetooth

In modern models of the laptop in the presence of "bluetooth" module, when the PC is extremely rare on the PC. Using "Bluetooth", the user appears the ability to synchronize one device with another.

When the smartphone is detected, it connects through Bluetooth. Select option "without using the key".

Probable problems

It happens that when trying to connect to a PC, the installation of drivers begins. The user remains only to expect the installation process. If automatically, the program cannot be installed, then it is hand-made.
Usually compatible driver Can be found on the official website of the smartphone.

There are also situations where you need to enable "debugging" in the phone settings.

Connecting to a computer failed to do?

There is an additional option for data transmission, which is used only in those situations when none of the provided methods is unavailable.

You will need:
- Removable flash card on a smartphone;
- Card-reader on a PC or laptop.

All that is required from the user is to rewrite data from the phone on a microSD card, remove it from the device and insert the PC to the Card-reader. Or do it all on the contrary, it all depends on your goals.

Articles

Does your computer sees the phone or tablet on Android via USB? This is a fairly common problem, but it can be solved on your own. In this article you will find useful recommendations. how to do it.

In addition to the ways of the solution below, there are several more about which we have already told on our website! If the phone does not connect to a USB computer, try using Wi-Fi: ,.

Also pay attention to applications to transfer files over the Internet: and. In general, there are decent alternatives to connecting via USB (unless, of course, you are not interested in other possibilities like).

As for the problem with connecting mobile USB devices to a computer, it only happens two types:

The phone is not recognized by the computer, but charging from it;
PC (or laptop) does not fully recognize the smartphone.

Both options we will consider in detail and try to help you fix everything!

The computer does not see the phone on Android via usb. What to do?

1. First of all, use another USB cable. If there is no effect, the problem is not in it.

2. Check the USB port performance: To do this, connect the mobile device to another connector. If the PC still does not see Android, the cause of the problem lies in something else.

3. Try to connect your phone to another computer. If here you fail, there may be a problem in microUSB or other smartphone components. In this case, only repairs will help you.

4. If you connect the smartphone on Android to a laptop or PC running Windows XP and the computer does not see the phone, you need to install the MTP (Media Transfer Protocol) protocol for Windows XP. You can download it from the official site of Microsoft: http://www.microsoft.com/en-us/download/details.aspx?id\u003d19153

5. Now it concerns devices protected by a graphical key or password. To make the computer to see files and folders, you must first unlock the phone or tablet. Verified on Nexus 7 2013 with Android 5.1.1.

If downloaded drivers come immediately with the installer (.exe file), then you just need to run it. Also, the drivers will be installed when downloading and running programs of various manufacturers to synchronize devices with PC (HTC Sync, Samsung Kies, etc.).

14. You can also flash your device without using a computer. For example, with the help of ROM Manager (), it is true.

These are all methods known to me to solve the problem of connecting mobile devices via USB to PC. If you know other acts, write them in the comments. Also ask your questions describing in detail the problem. If possible, I will try to help.

Recently, with a huge stream of telephones with the Android operating system, there is a problem - your personal computer or laptop does not detect a gadget connected to it with a popular OS. In this article, we will tell you about all the well-known reasons and help you find ways to solve the problem.

The steps below are solved solely on android smartphones and tablets. However, some methods can be adapted to other operating systems.

Why doesn't the computer sees the phone?

Start the proceedings on this topic stands after the answer to the question: "The phone was originally connected to a computer or the problem arose as a result of any action?" After answering this question, it will be easier to determine the vector of actions and select the most effective solution to solve the problem.

Very important! If the problem arose immediately after buying a smartphone and when connected to a PC with Windows XP, the phone is not detected (old gadgets are easily connected), then you should install a more modern operating system on your computer or download and install Media Transfer Protocol - Special Protocol for XP version (You can download it on the official website of Microsoft). After a successful installation, you should restart the computer and the gadget should be "visible."

It is worth noting that before connecting it is necessary to unlock the smartphone (if it is protected by a password or graphic key) To access the gadget interface and see all displayed processes.

Be sure to make sure that the phone is really synchronized with the PC and not only for recharging, but also for data exchange. Find out it is very easy - either by the help of notifications or in the "Connected Devices" parameters. There are three possible telephone connection options: a device for storing data, a USB modem or PTP camera. If the parameters are specified the second option, then in just a must in the settings you need to disable the use of a USB modem - the question is resolved.

The developers of more ancient versions of Android, made any more connection modes available. Without a doubt, the most appropriate connection options is USB MS or, as it is also called, data warehouse. Go to this mode is not much difficulty - in the notification area, simply select the desired item Putting the "tick" on it.

After connecting the phone only charging

In case when you connect a smartphone to a computer, it is only charging, and the connection notification does not appear, you need to take the following actions:

Repeat the connection, only in another input for USB. It is desirable that this is port version 2.0, otherwise additional delays and slowdowns may occur;
If there is a house of other similar USB cables (cords are permissible even from completely different devices), repeat the connection with them, because the reason may be in the most delicate, USB cable;
The cause of the problem may be the input in the smartphone. It was possible to get water, garbage, it was damaged in a consequence of mechanical intervention or, during repair, replaced by another - less than qualitative (about this, we will talk more about this at the end of the article);
In my opinion, the most productive option is to do a trick with a connection on another computer. In case of failure, we will immediately become clear that the problem is in our smartphone and a USB cable. If the connection takes place - the cause of the problem is your PC. It is possible the essence of the problem is not in malfunctions, but in the settings of the computer. Therefore, you must first try to correct the settings errors automatically. And if it did not help - manually disable energy savings in the device manager for Generic USB Hub.

Important: Most. last models Gadgets on the Android system, when connected by default, the "Charging" mode is determined. To change the mode, you need to click on the appropriate notification and select the right one from the list available.

Additional Information

In the event that the cause of problems in the nest of the phone and is necessary to repair, information transmission can be carried out by alternative ways:

Above the all possible troubleshooting methods in USB connections were set out. We hope that you managed to help you and your problems are solved.

In contact with

Most of the owners of Samsung mobile devices to facilitate the connection of their gadget to a computer and a simpler information sharing process between devices use the Samsung Kies application. But it often happens that the computer does not see the phone. Where to seek the cause of the fault and how can this be fixed?

Computer does not see the samsung phone

If your PC does not recognize your device as a connected device, you should not immediately lose heart. The USB ports may have failed - try, as an option, connect to another computer. Update the system driver and scan your operating system for viruses.

If the PC recognizes the plug-in device, then the problems are to search in the settings of the mobile gadget or application.

Samsung kies does not see the phone

So, the operating system recognized your device, but the Kies application stubbornly claims that nothing is connected. First of all, pull the USB cable from the device and close the program. Then join the gadget to the PC (as an option, you can choose another USB port, do not use extension cords) and try to run the KIES application until the connected device icon appears.

Common reason why Samsung Kies does not see the phone lies in the settings of your mobile device. Come to the menu item "Connection from PC" and put a mark there on the KIES application. Also in the "Connection" menu item to select the "Debug USB" option. If again it did not help, then restart the device in case of a system failure - in many cases it has become an unexpected solution to this problem.

If the Samsung Kies now does not see the phone, then you need to remove and re-install the mobile device drivers. To do this, press "Start" - "Control Panel" - "Device Manager" - "Mobile device", click right-click on the record, select the "Properties" item and in the window that appears click the "Delete" button. Reboot your computer, and then install the official drivers from the manufacturer's company for your gadget. Then try to connect again.

If the method above did not give results, and still the phone does not connect to KIES, reinstall the application itself. Maybe errors occurred during installation, there was a system failure during the last session or you just have an old version of the application. Click "Start", then "Installing and Deleting Programs" (This menu item in Windows 7 has the name "Programs and Components"), remove the KIES application. After performing this procedure, you need to clean the registry from possible "traces". For these purposes, it is better to take advantage of programs specializing in registry cleansing (for example, SS Cleaner).

After cleaning the registry, restart the computer and set the program again. The latest, most relevant, version of the application you can download on the official website of the manufacturer. Before starting the installation process, disconnect the firewall and antivirus. Do not forget that the application should be installed from under an account with administrator rights.

Also, the reason why Kies does not see the phone can be a file with an incorrect length, contained in the device's memory. The device is trying to read all the available files, and on such extensions often occurs software failureWhat ultimately leads to errors in connection.

Remove the memory card and connect the device to the PC. If helped, then the problem is removable media. Otherwise, exhibit in the device settings "connect as a flash drive", connect it to the PC and copy files. Then you can return them back at any time.

There are many reasons why PC does not see the Samsung phone. Try all the options listed, and only then call the specialist.

Owners of phones and tablets C android regularly complain about USB connection problems - very often the computer refuses to see the device or the gadget is not charging from the PC. The causes of malfunctions may be different, so you first need to spend thorough diagnosis and identify the source of the problem.

Why the PC does not recognize the phone or tablet on android via USB: Causes and Solutions

In order to conduct a successful diagnosis, you must first respond to several questions:

Always had such a problem or device recently stopped determined by a computer via USB?
The problem arose after any manipulations with a smartphone, tablet, PC (laptop)?

Having answered these questions, you can fix the problem faster.

There are several typical cases that occur when connected via a USB cable.

For example, if you have a new device, and the Windows XP operating system is installed on the computer, it is necessary to update the OS to the current version or download the MTP (Media Transfer Protocol) on the official website. After installing and restarting the PC, the gadget should be recognized.

Windows 7, 8.1, 10 users must first make sure that the device is connected to the PC. The appropriate notification appears, which informs about the connected storage device. Sometimes the gadget is recognized as a camera (PTP) - in this case, it is enough to click on the message, and you switch to MTP mode.

Switch the camera mode to MTP for data transmission

But this is not all the problems that the user may encounter.

The computer does not recognize the device, but charging goes

With such a problem, you must make sure that the gadget is detected by the computer. If the device connection messages do not appear, do the following:

Smartphones with new versions of Android default are recognized in charging mode. Therefore, you need to click on the "Charging via USB" notification and select the "File Transfer" item.

What if the mobile device is not detected by PC: video

The device is not recognized, not charging and does not turn on.

In this case, do all the steps from the previous section. In the absence of the result, remove the battery from the device. The battery fails after long-term use - often its withdrawal helps solve the problem. Inspect the battery for damage, irregularities. If there are deformations, the detail must be replaced.

The reason may wage in the software. Try to correct the error like this:

Disconnect the programs and services at the time of charging.
Set the utility to optimize the device, for example, Clean Master, Smart Manager.. They remove unnecessary and unnecessary information on the gadget, reduce the load on the system.
Roll back the OS to the starting version.
Reflect the device. Perhaps K. incorrect work The device led the non-professional firmware.

The computer does not see the internal memory of the device

If, when connecting the gadget via USB, only an external map sees via USB, take such measures:

With such a reset, you will lose all the data stored in internal memory, so it is better to preserve the information on the flash card.

The computer does not see only a photo

If you do not recognize the pictures and images when connected to the PC, do the following:

Make sure that the device is in MTP mode for data transfer - only in this case you will see the information and with external card Memory, and with internal.
Check the contents of the folders using the file manager, for example, TotalCommander. If the photo is not displayed and in this utility, it means they were removed or damage to the system.

The device does not want to connect: how to avoid such a problem

If you want to protect yourself from the difficulty in the operation of the device on Android, it suffices to comply with simple rules.

Treat carefully to a USB cable. Do not bend it to not damage.

Modern smartphones on Android users are regularly connected to a laptop or PC to reset music, photos or other required files. In some situations, the computer does not define the phone via USB, it greatly makes it difficult to work with it. There is a certain list of reasons that interfere with the recognition of the device.

The computer does not recognize the phone via USB - Causes

All possible problems faced by users can be divided into software or hardware. With the first version, the problem in the settings, drivers or computer system, in the second - in the cable, port of Yusb smartphone or laptop. Almost all problems can be eliminated, but before trying to fix the connection of the phone to the computer via USB, try restarting the PC and the device. This simple procedure often helps, especially with Lenovo devices (Lenovo) models, Samsung (Samsung), HTC, Fly, LG, Nokia (Nokia).

The phone does not connect to the USB to the computer, but it is charging

A very common problem with devices - when the phone is not displayed in the computer via USB, but the battery charge indicator is on. The smartphone reacts to the connection, and the system does not want to display it. To identify the cause of the failure, you can perform such actions:

Rearrange the power cord to another port on the laptop. Now most of the models are equipped with already connectors of version 3.0 (has blue), but you need to use 2.0. In stationary versions, connect from the back of the case, and not on the front panel.
Try using another cord if the nests match. This will help detect problems in the cable. If one of the veil couple lived, then the smartphone can continue to charge, but not discovered.
Inspect the nest of the device, whether there is no garbage or dirt that violates the connection of the contacts and interferes with finding the device.
Try connecting the device to another PC. If it has decided, then the problem is exactly on your system: there are no drivers, the virus, the power is not configured on the laptop. This problem will be described in more detail below.

The computer stopped seeing the phone via USB

Often the situation happens when the device was previously determined, but for some reason suddenly stopped. A frequent reason why the computer does not see the phone via USB - the port drivers flew. Due to the program failures, the latter cease to function correctly, cannot find any connected devices. Reboot the device B. this case not necessary. It is necessary to perform such actions:

Find a "native" disk for the motherboard. In the set must be all system files for correct work yusb ports.
If the disk is lost, find the developer site on the Internet. Manufacturers tend to lay out all the necessary software in free access.
Reinstall drivers.

After the PC finished installing files, you need to restart the computer. Only at that moment it's time to check whether the system can identify the device. If these actions did not help, spend additional settings:

In the control panel, go to the "Power" section.
Select "Setting the Power Plan" (for laptops).
Click "Change Additional Parameters ..."
From the list, select "USB Settings", click Plus.
Then expand the section "Time Disconnecting Parameter USB Port".
Install "Forbidden" to work from the battery, from the network.
Click "Apply" and "OK".

In addition to problems with port drivers, files for the Android device itself can be gone. To check this, you should open the devices manager, find out if there is no exclamation icon in the "Portable Devices" section. Check in the list. The presence of your phone. If there is no it or there is a warning sign, you should do the following:

open the device and click "Delete Driver";
disconnect the mobile device;
connect it again;
wait until the system sets the connected device again.

The computer does not find a phone via USB

Sometimes the situation develops so that the laptop initially does not find a device. If the reason is not in a broken cord or port, then you should carefully check why the computer does not see the phone via USB. The causes of problems can be such moments:

Android system settings. Modern mobile devices have several connection options: only charging, drive, modem. By default, most of them are installed on the first value from the list. As a result, the device is charging, but is not displayed by the system. As a rule, the top menu of the device when connected proposes to change the type of connection, you just need to select the desired parameter. If this does not automatically happen, you need to go through the next way: Settings -\u003e Memory -\u003e Properties. Here you should install the necessary type of connection.
Sometimes the smartphone is used as a modem that does not allow it to recognize it as a drive. Disconnect this parameter through the settings.
Turn on Windows Update, which will allow PC to download fresh, current drivers for all connected devices. When connected, do not forget to unlock the mobile device.
When selling together with a smartphone, a disk is provided on which there is a program for connecting a phone to a computer via USB. Use it to detect the device.

The computer does not recognize the phone via USB - viruses

Malicious programs that have fallen into the PC system can behave absolutely differently. Sometimes they become the reason why another computer does not see the phone via USB. Viral scripts violate the operation of different devices, remove the drivers, block data transmission. The risk of infecting smartphone is extremely low, because viruses under android write extremely rarely. However, to protect against infection, you should check Windows using specialized programs:

Dr.Web;
Antivirus Kaspersky;
MalwareByte.

What to do if the phone does not connect to the computer via USB

If your system after all of the actions described above still does not see the device, but you are 100% sure that the problem is not in the cord or the UWB nest, the device was previously determined, only one output remains - Hard Reset. Hard reboot will lead to the loss of all data with internal memory Phone and reset it to factory settings. This will exclude the likelihood of a software failure from the mobile phone.

All data that you save on the SD card or cloud services will remain unharmed. To use this option in extreme cases - provided that all other methods did not give the necessary result, and you are sure that the problem is in the device settings, but not a PC. For each model, whether samsung or NTS, the manufacturer has programmed the hardware buttons that make it possible to carry out a rigid reboot. You can enable it from the settings if the device turns on and access to them.

Although cell phones Already have long become quite ordinary communication devices, many people occasionally face various problems during the operation of mobile phones. One of them lies in the fact that the computing system does not see the phone via USB.

That is, when the mobile phone is connected to the free using a special cable in the operating system, the drive letter does not appear - the flash memory card (built-in or by the user installed) does not appear. And if you can still work with an additional flash card using an external cartrider, then access to the sections of the built-in is impossible. As a result, the convenience of using the phone is significantly reduced. So, why does this happen that the computer does not see the USB port of the mobile phone?

Standards and features

Many people are used to that all key features Any device should work "out of the box", that is, not to require any special settings. In other words, it is expected from the phone that when it is connected to a computer, a dialog that offers to a computer is automatically displayed. touchscreen Work modes (charging, modem, drive, etc.). However, this does not happen in some models, and the owner is concluded that via USB. In particular, users of some smartphones from "Samsung" collided with this.

Therefore, before painting due to the fact that the computer does not see the phone via USB, you need to carefully view all the items of the smartphone settings. Thus, in the mentioned models "Samsung" before connecting, go to "Settings", select "Network" and activate the item including a USB drive mode.

Chinese wires

The next problem, due to which the computer does not see the phone via USB, is to use the owner of a poor-quality cord for connecting devices. Suspiciously cheap cords have long been known in that the conductors of the wires inside do not meet the requirements for resistance (cross section, material), so sometimes the computer does not see the phone via USB when the computer is connected. In addition, the soldering in the connectors and the material of the sliding contacts of poor quality additionally reduce reliability. Therefore, it is recommended to use a wire that is included with the device, or acquire quality. In this case, an attempt to save on "little things" leads to subsequent problems when operating the phone.

Change port

Despite the abundance uSB connectors on the system boards And laptops, all of them are connected only to several controllers. These chips (or blocks), in particular, control the ports of ports. So, for Standard 2.0, the maximum port current is 500 mA. However, due to the fact that gradually the parameters of the electronic components begin to "swim" (the capacitors lose the container, the coils occur in the coils, etc.), problems can appear when connecting demanding devices. That is, if a modem (current 500 mA) is connected to one USB connector, and the telephone number is turned on, the controller may not cope with the load. Solution Simple: When problems with the detection of the connected mobile phone, you should switch it to another free port.

Software malfunctions

Sometimes the connection blocks the antivirus installed on the computer. It must be temporarily disabled. Finally, many users claim that a simple reboot of the phone and a computer helped them - after that, the drive was determined in the system.

You bought a new smartphone and, let's say, want to download their playlists from the computer on it. Or your phone is already a year and only now you decide to connect it to a computer. But it was not there: the computer simply does not see the phone connected via a USB cable.

The reasons why this happens may be several. Let's deal with everything in order.

First of all, what needs to pay attention is to the cable that you connect the phone to the computer. If you have purchased an inexpensive cable for this, it can easily not fit necessary requirements By resistance or material. In this case, it is better to use standard cables that are included with the phone.

The second thing you need to check is USB-port computerTo which the phone is connected. Connect the phone to any other port of the computer, if everything is in order, the port itself is defective. The reason for this may be either unidentified drivers, or the USB port is simply not connected to the motherboard.

Now try reload Computer and Phone. It happens that after a banal reboot of the device begins to "see" each other. When the phone is in the off state, remove it rechargeable battery, Wait a couple of minutes and insert back - it can also help.

If you have installed operating windows system XP and you connect to computer Android Device, then replace the Media Transfer Protocol computer. It can be downloaded on the official Microsoft website: https://www.microsoft.com/en-us/download/details.aspx?id\u003d19153.

For some phone models, when connected to a computer, you can choose uSB connection parameter. Put a marker opposite item "Media device (MTP)". If you have no such menu, then go to "Settings" - "Network" and turn on one of the parameters: or "Media device (MTP)", or "USB drive".

Another reason why the computer does not see the phone via USB can be installed drivers. To begin with, disconnect the phone from the computer. Then go "Start" - "Control Panel" – "Device Manager".

Here click on the transparent arrow opposite item "USB Controllers"To open the list. Now connect the phone with a cable to a computer. Device Manager must be updated and a new device will appear in the list. For comparison, posted two photos. After connecting, on the second, it appeared.

My drivers are fine. If in front of this item you have yellow exclamation point Or a red cross, as shown in the figure below, it means that the drivers require updates or not installed at all.

To fix it, click right-click on item "USB storage device" And choose from context menu "Properties".

Then you can find drivers on the device instance code. How to do this, described in the article. If you have the Windows 7 operating system installed, from the drop-down list instead "Device instance code" Look for "ENGLISH ID".

Another problem why the computer does not see the phone, viruses can become. Check devices using antivirus programIf it finds something - delete malicious files. Then restart the computer.

I hope one of the advice will help you and in the future there will be no such problem.

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